BILLING
Champions Plaza Laboratories understands that providing quality testing has associated costs which may cause financial hardship for some patients. We are committed to working with patients and making the billing process as stress-free as possible while providing exceptional patient care.
Patients are encouraged to contact us to discuss financial assistance options at 281-397-1271.
Frequently Asked Questions
When your claim is processed, you will receive an Explanation of Benefits (EOB) from your insurance detailing charges and expected payments. The EOB outlines what your insurance will cover. This is not a bill.
Your bill will come from Champions Plaza Laboratories, LLC (not from the insurance company) and will include all payments by our insurance company, and any other discounts. Your bill will identify any balance you may owe.
If you have a primary insurance as well as a secondary, Champions Plaza Labs will automatically bill any balance after the primary insurance has paid to your secondary insurance. You will not receive a bill until both carriers have submitted proper payments.
Certain laboratory services have both a technical and professional component. The technical component accounts for the processing and testing materials used, while the professional component is the pathologist's interpretation of the results.
If you receive a call from one of the CPL Insurance Specialists, it is because we are missing necessary information to process your claim accurately.
If you receive a bill and do not understand it, it may be due to copays, deductibles or balances not covered by your insurance. Patients will be responsible for copays, deductibles or balances not covered by their insurance.
Your physician requested that your lab work be sent to Champions Plaza Laboratories for processing. That's why you received a bill from us.
When a patient is eligible for Medicare, they have the option to have a Medicare Advantage Plan. When this option is selected, the Advantage Plan is now the patient's primary insurance coverage and replaces the patient's traditional Medicare A & B. The patient should no longer have a Traditional Medicare A & B Card.
When a patient is eligible for Medicare, he or she has the option to have supplemental insurance for gap coverage. When a patient has Medicare as well as any supplemental products, Medicare is primary, and the supplement is always the secondary coverage.
You can also pay your bill by credit card using VISA, MASTERCARD, DISCOVER or AMERICAN EXPRESS.
There are two ways to pay by credit card:
- You can provide your credit card information and signature on the tear off remittance form at the bottom of your Champions Plaza Laboratories bill and mail the remittance form to us at the address on the remittance form, OR;
- You can call our Patient Billing Department at 281-397-1271, and provide this information to us over the phone. We will be happy to process the charge for you.
Champions Plaza Laboratories understands that providing quality testing has associated costs which may cause financial hardship for some patients. We are committed to working with patients and making the billing process as stress-free as possible while providing exceptional patient care.
Patients are encouraged to contact us to discuss financial assistance options at 1-346-336-4776.
Frequently Asked Questions
When your claim is processed, you will receive an Explanation of Benefits (EOB) from your insurance detailing charges and expected payments. The EOB outlines what your insurance will cover. This is not a bill.
Your bill will come from Champions Plaza Laboratories, LLC (not from the insurance company) and will include all payments by our insurance company, and any other discounts. Your bill will identify any balance you may owe.
If you have a primary insurance as well as a secondary, Champions Plaza Labs will automatically bill any balance after the primary insurance has paid to your secondary insurance. You will not receive a bill until both carriers have submitted proper payments.
If you feel there is an error with the bill that you have received, please call CPL. The Client Services Representative will be happy to put you in touch with the billing department. Call 1-832-623-0048.
Certain laboratory services have both a technical and professional component. The technical component accounts for the processing and testing materials used, while the professional component is the pathologist's interpretation of the results.
If you receive a call from one of the CPL Insurance Specialists, it is because we are missing necessary information to process your claim accurately.
If you receive a bill and do not understand it, it may be due to copays, deductibles or balances not covered by your insurance. Patients will be responsible for copays, deductibles or balances not covered by their insurance.
Your physician requested that your lab work be sent to Champions Plaza Laboratories for processing. That's why you received a bill from us.
When a patient is eligible for Medicare, they have the option to have a Medicare Advantage Plan. When this option is selected, the Advantage Plan is now the patient's primary insurance coverage and replaces the patient's traditional Medicare A & B. The patient should no longer have a Traditional Medicare A & B Card.
When a patient is eligible for Medicare, he or she has the option to have supplemental insurance for gap coverage. When a patient has Medicare as well as any supplemental products, Medicare is primary, and the supplement is always the secondary coverage.
You can also pay your bill by credit card using VISA, MASTERCARD, DISCOVER or AMERICAN EXPRESS.
There are two ways to pay by credit card:
- You can provide your credit card information and signature on the tear off remittance form at the bottom of your Champions Plaza Laboratories bill and mail the remittance form to us at the address on the remittance form, OR;
- You can call our Patient Billing Department at 1-346-336-4776, and provide this information to us over the phone. We will be happy to process the charge for you.